@article{article, title  = {{New applications for importance-performance analysis (IPA) in higher education: Understanding student satisfaction}},

 url = {{}},

 year = {{2017}},

 month = {{7}},

 author = {{McLeay F and Robson A and Yusoff M}},

 doi = {{10.1108/JMD-10-2016-0187}},

 volume = {{36}},

 journal = {{Journal of Management Development}},

 issue = {{6}},

 pages = {{780-800}},

 note = {{Accessed on 2025/03/13}}}