@article{article, title = {{鈥楢ll they lack is a chain鈥�: lean and the new performance management in the British civil service}}, publisher = {{Wiley}}, url = {{}}, year = {{2011}}, month = {{7}}, author = {{Carter B and Danford A and Howcroft D and Richardson H and Smith A and Taylor P}}, doi = {{10.1111/j.1468-005x.2011.00261.x}}, volume = {{26}}, journal = {{New Technology, Work and Employment}}, issue = {{2}}, pages = {{83-97}}, note = {{Accessed on 2025/03/13}}}